"There is no voice mail today, I can assure you of that. That's unacceptable. That was done by a contractor," said Dr. David J. Shulkin, Undersecretary of the Department of Veterans Affairs.Pretty much sums up why veterans like Tom Young turned to the VA for help to live only to be left waiting.
It happened to Tom Young when he called and when they called him back the next day, it was too late to listen to him.
SUBURBAN VETERAN FELL THROUGH VA CRACKS FOUR TIMES BEFORE SUICIDE
ABC 7 News Chicago
By Chuck Goudie and Christine Tressel
Thursday, March 03, 2016
CHICAGO (WLS) -- A staple of the American military is to "leave no man behind" on a foreign battlefield.
Army veteran Tom Young was left behind by the VA, according to his family. They say Young asked the Veterans Administration for help on four occasions, but only received phone calls back after he was dead.
This is a story that we begin at the end. July 23rd, 2015. Tom Young is struck and killed by a Metra train headed to the northwest suburbs.
"He took his life," says Will Young, Tom's brother. "And, uh, the day after, we got a call from the VA that, um, a bed was available and then about 20 minutes later, we got a call from the suicide hotline returning his call."
The 30-year old had apparently called the VA'S suicide hotline, leaving a message that he needed help. Someone from the hotline called him back a day later, after he had put himself in the path of the Metra train.
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