Congress has been writing the rules, bills and funding (or underfunding) the VA since 1946. Here is what they were supposed to be responsible for.
The Department of Veterans Affairs
The Department of Veterans Affairs (VA) was established March 15, 1989, with Cabinet rank, succeeding the Veterans Administration and assuming responsibility for providing federal benefits to veterans and their dependents. Led by the Secretary of Veterans Affairs, VA is the second largest of the 14 Cabinet departments and operates nationwide programs of health care assistance services and national cemeteries.
Care for veterans and dependents spans centuries. The last dependent of a Revolutionary War veteran died in 1911, the War of 1812's last dependent died 44 years ago, the Spanish American War's, in 1962. There are widows and children of Civil War and Indian War veterans who still draw VA benefits. Some 2,190 children and widows of Spanish-American War veterans are receiving VA compensation or pension benefits. The last American Doughboy, Corporal Frank Buckles, passed away on February 27, 2011. His passing signified the passing of the last of the World War I veterans.
So if the VA has been getting stuff wrong, ask Congress why they didn't fix it to make sure it worked for our veterans?
VA Backlog, their fault
VA Appointment Delays, their fault
VA Drug Problems, their fault
VA is not the enemy but it may be the way Congress planned on it becoming so they could pulverize it and then be done with having to answer to us.
Oh, by the way, we still don't know why veteran suicides have gone up after they started to write bills to prevent them. Anyone ask them how that is working out too?