Veterans from storm-affected areas who require immediate assistance may contact the Health Resource Center Disaster Hotline at 1-800-507-4571
For the latest updates on operations at specific VA facilities and associated clinics, please visit your facility’s website and the Facebook pages listed below. Information provided on the facility pages may be more current than what is posted here.
All outpatient appointments and elective procedures at all the clinics in Puerto Rico and the US Virgin Islands have been cancelled for September 6 and 7, 2017. The Emergency Room located in the San Juan VA Hospital in Rio Piedras will continue operations. The VA Hospital has the coverage and supplies to continue services to Veterans admitted in the inpatient areas.
VA Vet Centers – updated information on Vet Center operating status in the affected region.
Additional facility information:
The St. Petersburg Regional Benefit Office outbased locations in Sunrise and West Palm Beach will be closed beginning 12 pm, today, September 7. These offices will remain closed on Friday and Monday, September 8 and September 11.
The St. Petersburg Regional Office and all remaining outbased VBA locations in Florida will be closed on Friday and Monday, September 8 and September 11.
VA Pharmacy Disaster Relief Plan
VA has activated the Pharmacy Disaster Relief Plan for Veterans in Hurricane Irma impact areas. Eligible Veterans in the affected areas with a VA ID Card needing emergency supply of medications will be able to go to any retail pharmacy open to the public with a written prescription or active VA prescription bottle (not older than 6 months and with refills available) to receive at least a 10 day supply. Note: This does not include controlled substances. Patients must present a valid VA ID Card.
The Heritage Health Customer Care Line is available for VA patients in the affected areas at 1-866-265-0124, option 1. Heritage’s hours of operations for hurricane coverage: Monday through Friday 8 a.m. to 10 p.m. ET, Saturday and Sunday 9 a.m. to 6 p.m. ET