Veteran, dog kicked off city bus highlights service animal policy
By: Jackie Kent
Posted: Jun 26, 2018
ALBUQUERQUE, NM (KRQE) - ABQ Ride says one of its drivers did not follow its policy when he kicked a veteran and his service dog off a city bus.
"They treat you different because you have a service animal and I don't think that's fair," said Jesse Gordon about his latest ABQ Ride experience.
The Vietnam veteran said he tried to hop on a city bus on June 18, with his service animal, Jackson, to get to a doctor's appointment. Yet, bus surveillance video shows he never got past the bus stop at Eubank and Central.
"The driver of the bus looked at the animal and says, 'That's not a service animal.'" Gordon said.
He said the bus driver claimed Gordon's PTSD was not a recognized disability that would allow him to have the vested dog.
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